I am absolutely delighted to announce that we secured Best Estate Agent in the UK and Best Estate Agent in the South West at the prestigious Guild of Property Professionals awards held at the QEII Centre, London on 17 January. It’s the first national award we’ve ever won, and the moment was incredibly surreal!
I was overwhelmed to be recognised by the Guild of Property Professionals as the UK’s best agent in 2019. We collected the prize which presented by British TV presenter, Rachel Riley and Iain McKenzie, CEO of The Guild, in front of nearly 500 other estate agents. It’s a result of hard work and dedication – especially over the past year, and is a culmination of the efforts of our whole incredible team throughout the last 12 months and a symbol of our commitment to excellence within the property industry.
The Guild Awards 2019 were also presented in association with The ESTAS; awarded based on customer surveys regarding the agent’s service – these scores contribute to the decision of The Guild Awards judging panel when selecting winners.
These two awards mean a lot to us as they are also based on feedback from vendors, buyers and prospective sales customers. Not only is it important to know when we are doing well – but also if we haven’t. That way we can always make sure that we are constantly growing the excellent skills that we have here. It is really important to recognise not only the office as a whole, but also the many individuals that contribute to these customer service levels.
The Guild Awards were sponsored by The Telegraph, who commented: “As the UK’s best-selling quality daily newspaper, The Telegraph is looked to by its readers as a trusted source of expertise. It is therefore fitting that we are able to celebrate excellence in the property industry by sponsoring The Guild of Property Professionals Awards.”